CX Transformations Require a Customer Centric Focus
Author: David Slatter Results from a study of consumer purchasing behavior by McKinsey & Co. indicates that just 13 percent…
Branding – It’s Not Just for Customers Anymore
When developing your brand, how many meetings did you have with your employees? Does your management team understand and buy…
Huffington Post: Women Entrepreneurs Share the Truth About Work-Life Balance
Gayle Goodman, ExperiPro's EVP, was selected by Julie Barnes, Huffington Post blogger, for her recent story about work-life balance for…
Take Charge of What Customers Say About Your Brand
Word of mouth is the most powerful decision influence. If a friend recommends a restaurant, you are more likely to…
Were You At the Last Growth Summit? Let me tell you…
There is only one place you can learn about the latest work revolution, understand new work platforms, get a true…
Crystal Clear Messaging Positions You For Success
Can you provide your business benefits to a prospect in a succinct manner? How about a child? It is not…
What the rest of us can learn from Netflix
Much has been written about the recent troubles over at Netflix with one of the craziest and fastest ever corporate…
